Late seating: All late seating will be handled to the best of the ability of the house staff between songs.
Bags: Backpacks, luggage, or oversize purses and totes are not allowed. Bags do not have to be clear but cannot be larger than twelve-by-twelve inches. Items are prohibited that challenge public safety. No outside food or beverages are allowed (including alcohol or drugs). No weapons or firearms are allowed, including pocketknives, pepper spray, large chains and spiked jewelry. Markers, stickers, spray paint, laptops and iPads are not allowed. No signs of any size are allowed. Please note: prohibited items are subject to change per artists’ request.
Age restrictions: Guests five years and older are welcome unless otherwise specified. Everyone needs a ticket for admittance.
Photography: Professional cameras (cameras with removable lenses) are not allowed. Nonprofessional cameras are allowed unless the artist has a no-recording policy.
Smoking: There is a designated smoking section in the front of the theater.
Ins and outs: Reentry is not allowed.
Cashless venue: The Theatre at Ace Hotel does not accept cash. We accept Visa, Mastercard, and American Express.
Earplugs: Earplugs are available upon request at the box office.
Coat check: We do not have a coat check on-site.